Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.
Online Platforms Reaction
Countless users and merchants are posting online saying Vinted listings now show a different size category versus the original listing due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and manually change the size if necessary, resulting in member annoyance.
Sizing System Changes
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods after backlash from users.